A Certified Copy of a Death Certificate has a raised seal, a State Registrar’s signature, and is printed on security paper. Many entities will not accept a photo copy of the original and require you to provide a Certified Copy.

A Certified Death Certificate is most commonly used for legal purposes such as claiming insurance benefits and settling estates.

Processing and shipping times vary from state to state. Processing and shipping are separate procedures and the times should be added together to determine when the Certificate will be delivered. Many, but not all, states offer expedited processing and shipping which you may select during checkout to speed up the process. Choosing expedited shipping does not always mean that the state will expedite the processing in every state. Please refer to your email confirmation, we have provided you a link where you may check the status of your order. If you have not received this email, please contact us and we can provide you with that information. 1-800-324-6380 (Option 1) or orderprocessing@genesisinfo.com

Death Certificates should be ordered in the state in which the event occurred.

This also varies state to state. Typically, you may order a death certificate for those related to you and you must be listed on the certificate. For security reasons, you may be asked to provide proof of your relationship. After you select your state, click the relationship link to see who you may order for.

Currently we do not offer all states for Death Certificate ordering, but please check back soon as we are always updating and improving our site.

For security reasons we need to verify who you are in order for the state to release any records to you. Verification by ID will ensure the safety of your personal information.

Most states will accept the following forms of identification:

• • State Issued Photo Driver’s License
• • State Issued Photo ID Card
• • U.S. Passport
• • Foreign Passport
• • U.S. Military ID Card
• • School, University or College ID Card
• • Certificate of U.S. Citizenship
• • Temporary or Permanent Resident Card

Yes, if you cannot scan and upload the ID via your computer, you may take a clear, legible photo on your mobile phone/tablet and send it to us at orderprocessing@genesisinfo.com. If you sent it by email, please include your order number for faster processing.

Yes, you can upload a photo of your ID to our site via your mobile phone/tablet two different ways. First, if you have an account, you can log in to your account and choose the upload ID option. This will access your photo library and either allows you to choose a photo already taken or to take the photo and upload it at that time. Second, if you have not created an account, you will get a link via email. The link will connect you to the upload ID page where you can follow the steps above. This requires use of internet on your mobile device and the regular charges will apply.

For our online orders we accept all major credit cards: Visa, Mastercard, American Express and Discover.