The costs for the actual certificates and shipping charges, as well as the processing/delivery times,
are quoted by the State and/or County offices. GoCertificates.com, Inc. is not responsible for any delays
or changes made by these offices. GoCertificates.com, Inc. will refund the fee if you do not receive your
record and the fault is ours. If the reason you do not receive your record is because the State or County
can not find a record for you, for any reason, only the unused shipping charges you paid, if any, will be
refunded. No refund of GoCertificates.com's Fee will be issued to those who submit an application, yet fail
to submit the proper identification verification requirement to complete the application or to those who
submit an application and thereafter cancel their order. No refunds of any amounts will be issued by
GoCertificates.com, Inc. if you do not receive your record because you have supplied incorrect or false
information. The State or County Offices may have their own refund policies.
If you have any questions about refunds, call us @ 1-717-909-8500.
Monday - Friday 8:30 am - 5 pm Eastern Time